Happy Halloween from Bathroom Studio Design. We may not have any ghost stories to tell but we do have some bathroom horror stories which are scary enough! Over the years we have helped many customers who have received a bad experience elsewhere. Some of the stories they have told of poor installation or failing functionality is enough to make your toes curl. But it does serve as a warning to others looking for a bathroom upgrade. Therefore, in this blog we look bathroom installation and what can go wrong.
What Could Go Wrong?
A Which survey in 2019 states that the top three complaints from people with new bathrooms are as follows.
Installation took longer than planned.
As with anything in life, things can go wrong which can delay your new bathroom installation. This can be very frustrating, even more so if you are not being given answers. One of the main complaints our customers have about previous companies is lack of project ownership. Here at Bathroom Studio Design, we pride ourselves on customer service. You will have your own project manager who oversees the renovation of your bathroom ensuring it goes as smoothly as possible. We liaise with our customers every step of the way, keeping them informed whilst maintaining project deadlines.
The problem many people face is that the installation of a bathroom requires more than one trade. Some people will approach plumbers for their new bathroom, which seems the obvious starting point. However, there is so much more to a new bathroom than just the plumbing. There’s the design, product choice, tiling, electrics, mastics, plastering and decorating. If you choose a jack of all trades, as the saying goes, its likely they are masters of none. That’s why we have an in-house installation team, each a specialist in their trade. So confident are we in our installation team, we offer a huge 5-year installation warranty. Giving you peace of mind.
Wrong Parts Delivered.
Some things are beyond the bathroom fitters’ control, such as the wrong parts being delivered by the suppliers. This can delay your new bathroom and cause a huge inconvenience to your project. Using a one-man-band means they will have to down tools to chase the suppliers. We have a great relationship with our suppliers who we chose because their customers services ethos matches our own. Therefore, if there are any issues with parts our sales support will liaise with them to get the matter resolved urgently. Whilst keeping you and our team informed on our progress.
Avoid Nasty Surprises
Avoid your own bathroom horror stories, if you are looking for a bathroom upgrade, speak to our team today! We offer a complete service, from design to installation. You can browse our luxurious bathroom bays in our Brentwood based showroom. Discuss your ideas with our in-house expert design team, all in the knowledge you will receive a 5-star service throughout.